It has come to our attention that a few random domains in Southcarolina are not accessible using the ‘www’ prefix of the domain. This is due to the ServerAlias Apache directive which has an incorrect configuration.

We are currently investigating the cause of the issue and have a ticket open with cPanel for the same.

A cPanel technician is currently working on the issue and it will be resolved shortly.

We will have an update soon. We apologize for the inconvenience caused.

Update: The issue has been resolved by rebuilding Apache with the correct configuration.

Thank You,

Yorktown has become unresponsive to all requests and the server has been rebooted. We will provide a follow up regarding the cause once the server is back online.

Update: Server is back online. All services are operational and responding fine.

We apologize for the inconvenience caused.

Thank You,

Thames has become unresponsive to all requests and has been rebooted. We apologize for the inconvenience caused.
We will have further follow up once the server is back online.

Update: Server is back online. All services are responding fine.

Issues facing connecticut today have been pinpointed to several abusive users and these issues have now been corrected.

Thank you for your patience.

Due to a recent cPanel (nightly) update, register_globals for the back-end copy of PHP has been disabled and in turn affecting the functionality of Fantastico.

“This application is currently not available. Please contact your host.”

Fantastico is quickly working towards a timely resolution revising its code which will rectify the issue. As a mere ETA we should see the update forced down later this evening.

For an immediate (timely) resolution we ask that you submit a support request in the event you are confronted with this error.

Thank you,

South Carolina had become unresponsive to all requests and a reboot has been issued. We apologize regarding any inconvenience and thank you for your understanding.

Thames has become unresponsive to all requests and a reboot has been issued. We will provide further follow up regarding the cause once the server has been rebooted.

Update: Thames has been rebooted and is back online.

We apologize for the inconvenience caused.

Thank You,

Thames had become unresponsive to all requests and a reboot has been issued. We apologize regarding this brief disruption and thank you for your patience.

We have located an issue with cPanel in Virginia. Customers are unable to access cPanel/WHM due to this. We are working on the issue and will provide further follow up shortly.

Update: We have updated cPanel to the latest version which has fixed the issue. Customers are able to access cPanel/WHM without any problems now.

We apologize for the inconvenience caused.

Thank You,

We have identified the cPanel POP3/IMAP SSL services which are not responding to connections intermittently. Restarting of the daemons resolves the issue temporarily. We are currently investigating the cause of this issue.

We have also contacted cPanel support regarding this issue as it appears to be a bug pushed out in the daily nightly updates.

At this point all email services are operational and responsive. Further follow up will be provided once we have more information.

We apologize for the inconvenience caused.

Thank You,