A combination post regarding updates scheduled for Valley Forge and Independence.

Valley Forge’s memory upgrade went through seamlessly last evening, total downtime was approximately 11 minutes. This was one of our remaining shared systems with 2GB of memory, which is now up to 4GB.

Independence was not rebooted last evening due to some scheduling issues on our end. This server requires a careful reboot as it handles approximately 15 customer VPS nodes. We will be rebooting this system tonight at 8PM PDT. We expect this to take 15 minutes.

We will update this list when Independence is rebooted.

Thank you.

Virginia has just been cleared of both a malicious process and a remote DNS ddos attack. Services are now completely restored on this system.

Valley Forge is now upgraded to 4GB of memory.

Valley Forge is now down for a memory upgrade.

We are scheduling a restart of the Independence VPS server this evening at 9PM PDT. This restart will take approximately 15 minutes to complete.

The purpose of this window is to clear up some kernel errors we are seeing with the Xen Hypervisor.

We are scheduling a maintenance window for 9:00-9:30PM PDT this evening for the Valley Forge server.

The purpose of this maintenance is to add an additional 2GB of memory to this system.

North Carolina had become unresponsive to all requests and a reboot has been issued. We apologize for this brief disruption and thank you for your patience and understanding.

Update: The cause of this brief disruption was due to a runaway dispatch process which has since been rectified.

We are tentatively scheduling a maintenance window for 9:00-9:30PM PDT this evening for the Valley Forge server.

The purpose of this maintenance is to add an additional 2GB of memory to this system.

Should timings change we will update this list immediately.

Update: This has been rescheduled for Friday evening, another announcement will follow tomorrow.
Thank you.

It had come to our attention that an account in the server was compromised (vulnerable script/application) and was used to send outgoing spam. The number of emails being sent out in bulk were quite large and the server load did spike up during this period.

Services such as POP3/SMTP were mainly affected and users might have noticed a slow response from the server.

The situation is under control now and all services functional and responsive.

Customers facing any issues while accessing server resources may let us know by opening a support ticket with us. We shall address the situation immediately.

We apologize for the inconvenience caused.

Thank You,
Swapneel

Southcarolina has become unresponsive to all requests and a reboot has been issued.

Further follow up regarding the cause of the issue will be provided after the server is back online.

We apologize for the inconvenience caused.

Thank You,
Swapneel